Mtc’s New Tech Providers Obtain Blended Response | Chennai Information

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CHENNAI: The Metropolitan Transport Company’s new companies – a cellular app to stay observe buses and panic buttons – have acquired combined responses from the general public.
The Chennai Bus app, which gives particulars concerning the closest bus stops and buses out there between two places, has been downloaded by greater than 70,000 individuals since its launch three weeks in the past. However the accuracy of the main points supplied has come below criticism. Common customers say buses talked about within the app are usually not out there and people on the highway are usually not mirrored within the app. “It is because depot managers change journey schedules and timings based mostly on demand and this isn’t up to date by the workforce operating the app. Reside information on buses is ok when they’re operated on most important arterial roads. However it’s inaccurate once they transfer to inside roads,” mentioned T Sadagopan, a resident-activist from Avadi.

MTC’s new tech services receive mixed response

When such inaccuracies are highlighted, the federal government has responded positively. “We have now additionally acquired requests from the general public to extend the font and icon measurement and use vibrant colors. We are going to repair these points too,” mentioned a senior MTC official.
So far as panic buttons are involved, most commuters are usually not privy to using the SoS system and find yourself elevating false alarms. Official knowledge exhibits the MTC management room acquired round 300 panic alerts every day ever since its launch final month. Virtually all of them have been false claims and never associated to ladies security.
The MTC official mentioned an alarm system (with audio system) is now positioned close to the motive force’s cabin to assist examine if it’s a false name. Apart from, MTC pasted stickers beneath the buttons and the variety of calls dropped to 60 a day.

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