Lady accuses Medanta hospital of fleecing her son, hospital claims she was hiding data

A mom of a 34-year-old Thalassemia Main affected person took to social media to share the plight of her household, who felt harassed on the hand of a non-public hospital, Medanta, in New Delhi. As her video turned viral, the hospital issued an announcement saying the girl within the video was making a defamatory and false declare.

She claimed that the hospital provided to deal with her son, whereas different personal hospitals weren’t able to conduct the blood transfusion which the affected person wanted urgently. The woman within the video acknowledged that the hospital didn’t begin her son’s remedy on time and stored bargaining on the charges for remedy. She additional claimed a remedy that was presupposed to price Rs 25,000, the hospital hiked it to over a lakh rupees. However after repeated arguments, the hospital lowered the associated fee to the precise charges.

Whereas she didn’t accompany her son to the hospital, she shared the wrestle of her son who was stopped from leaving the hospital regardless of getting the discharge papers.

In an announcement, Dr A Okay Dubey, Medical Superintendent of Medanta mentioned the girl didn’t disclose full details about the medical situation of her son within the video, and for causes of affected person confidentiality, the hospital will not be sharing data that she has suppressed. “It is usually for that reason that we’re unable to handle her particular allegations with regard to billing, though her allegations of overcharging in addition to the declare that any kind of negotiations was finished with respect to the invoice are incorrect and false.”

The hospital additionally revealed that the affected person had extreme anaemia (along with different critical circumstances that she has not disclosed) and really helpful two items of packed cell transfusion.

The hospital has countered her declare by saying that all the things was mentioned with the affected person and household and their consent was taken for remedy to be continued at Medanta. “The affected person and household delayed consent to easy checks like blood grouping and cross-matching, a requirement earlier than blood transfusion is finished. The household additionally refused to donate any blood for alternate items to be given.”

The hospital narrated regardless of the delay from the affected person’s facet, trying on the situation of the affected person, the hospital authorities organized for packed cells and the primary unit was began. “The affected person additionally required a second unit to be transfused and because it was already late night, it was mandatory for him to be admitted in a single day. The affected person obtained the second transfusion the following morning and was discharged. The woman’s statements within the video are defamatory and false,” narrated Dr Dubey.

Whereas the lady blamed the hospital and its employees for fleecing her son, the hospital Medical Superintendent got here in assist of the employees saying, “We’re happy with the truth that our docs, nurses and employees have fearlessly continued to deal with our sufferers, regardless of the dangers of doing so throughout a pandemic.”