Higher Chennai Company’s social media handles for Covid flip into grievance redressal platforms


The Higher Chennai Company Thursday mentioned their social media handles, which have been began to supply updates on Covid-19 and different vaccine-related data, have now turn into extra of a communication instrument and in addition as a grievance redressal platform.

A complete of two.8 lakh individuals are following them on Twitter, Fb and Instagram, the civic physique mentioned.

In keeping with the info issued by the officers, from September 2021 to March 2022, for the interval of six months, the company acquired 651 complaints by way of Twitter, 90 by way of Instagram and 22 by way of Fb. Of the entire 763 complaints, motion has been initiated on 497, the officers mentioned. That is aside from the vaccination and property tax-related queries.

“From December 2021 to March 2022, Chennai Company’s Twitter deal with recorded 6.5 million impressions. A most of 71,800 impressions have been recorded on a single day,” an announcement learn.

The social media handles of the civic physique have been actively rendering providers in the course of the heavy rains that lashed town final 12 months and led to water stagnation in a number of areas.


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